Mama bajji Privacy Policy — your information is safe with us

1 Introduction & Consent

Welcome to mama bajji. This Privacy Policy ("Policy") explains in detail how your personal information is collected, used, stored, and protected while you use the mama bajji platform.

By using the mama bajji website or app, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using mama bajji's services.

This Privacy Policy forms part of mama bajji's Terms and Conditions. Any changes to mama bajji's services may result in updates to this Policy, and you will be notified via your registered email.

2 What information mama bajji collects

Mama bajji collects only the information that is necessary. We never ask for unnecessary or excessive data. The categories of information mama bajji collects are listed below:

3 How We Use the Data We Collect

Mama bajji uses your collected data solely for the purposes it was gathered. Your information is never used for anything beyond those stated purposes.

• Account management: Your personal information is used to create, verify, and secure your mama bajji account.
• Payment Processing: Your financial information is used to process deposits and withdrawals and to maintain transaction records.
• Customer Support: Your contact information is used to resolve issues and maintain communication with you.
• Ensuring Security: Technical data is used to detect and prevent fraud, money laundering, and unauthorized access.
• Service Improvement: Usage data is analyzed to enhance your gaming experience and introduce new features.
• Promotional Communications: With your consent, mama bajji will keep you informed about new offers and promotions. You can withdraw this consent at any time.
• Legal obligations: To comply with mandatory disclosure requirements from government or regulatory authorities.

4 Data Sharing Policy

Mama bajji never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment Service Providers: Only the information necessary to complete transactions is shared with payment gateway operators, including bKash, Nagad, and Rocket.
• Identity Verification Services: Identity verification may be conducted through certified third-party providers as part of the KYC (Know Your Customer) process.
• Legal authorities: mama bajji is required to provide information when directed by a court order or government authority.
• Technology Service Providers: Data may be shared with technology partners that support mama bajji's platform operations, under strict confidentiality agreements.

5 Data Security Measures

Mama bajji uses industry-leading technology to protect your data. The key components of our security framework are:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted — no one can intercept or steal your information in transit.
• Two-Factor Authentication (2FA): An additional layer of security can be enabled when logging in to your mama bajji account.
• Firewall & Intrusion Detection: Advanced firewalls and real-time threat detection systems are active to protect our servers.
• Regular Security Audits: mama bajji's systems are regularly audited by independent security experts.
• Restricted Access: Only authorized mama bajji staff can access your data, and all their activity is logged.
• Data Backup: Regular encrypted backups are maintained to keep the risk of data loss as close to zero as possible.

6 Cookie Policy

Mama bajji uses cookies on its website. Cookies are small data files stored in your browser that help improve the quality of mama bajji's services.

Types of cookies mama bajji uses:

• Essential cookies: These cookies are essential for maintaining your login session and ensuring security. Without them, mama bajji will not function properly.
• Functional Cookies: These cookies remember your preferences, such as language and display settings.
• Analytics Cookies: mama bajji collects analytics data to understand how its services are being used. This data is analyzed in fully anonymized form.

7 Your privacy rights

Mama bajji believes every user should have full control over their own data. To that end, mama bajji grants you the following rights:

• Right to Access Your Data: You can request a copy of the data mama bajji holds about you at any time.
• Right to Rectification: You may request corrections if any of your personal information is inaccurate.
• Right to Delete Your Data: Under specific conditions, you may request that your data be deleted from mama bajji's systems.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Right to Opt Out of Promotional Communications: You can opt out of mama bajji marketing emails or SMS at any time.
• Right to lodge a complaint: If you believe mama bajji has violated its Privacy Policy, please report it directly to our customer support.

8 Data Retention Period

Mama bajji retains your data only for as long as necessary. Information that is no longer needed is securely deleted after a defined period.

• Account information: Retained for the duration of the account and for up to 5 years after closure (as required by law).
• Transaction Records: Financial transaction records are retained for up to 7 years — this is a legal requirement.
• Log Files: Technical logs are generally deleted after 90 days.
• Marketing Data: If you opt out, you will be removed from the marketing list within 30 days.

9 Protection of minors' data

Mama bajji's services are intended for users aged 18 and above. mama bajji does not knowingly collect information from minors.

Mama bajji verifies age at registration. If any information belonging to a minor is collected inadvertently, it will be permanently deleted and the associated account will be closed as soon as we become aware.

10 Changes to the Privacy Policy

This Privacy Policy may be updated due to mama bajji's business needs or changes in applicable law. For any significant changes, mama bajji will:

• Send advance notification to your registered email.
• Display a notice on the mama bajji homepage.
• The "Last Updated" date at the top of this page will reflect any such changes.

Continued use of mama bajji after any changes have been made will be considered your acceptance of the updated Policy. We encourage you to review this page regularly.

11 Get in Touch

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to the mama bajji support team. We are always here to help.

When submitting any privacy-related request, please include your registered email address so mama bajji can verify your identity and assist you promptly.